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WEBSITE PRIVACY POLICY

I. PRIVACY POLICY AND DATA PROTECTION

Respecting the provisions of current legislation, Hotel Don Pio (hereinafter, also Website) undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected.

Laws incorporated into this privacy policy

This privacy policy is adapted to current Spanish and European regulations regarding the protection of personal data on the internet. Specifically, it complies with the following rules:

  • The General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of individuals with regard to the processing of personal data and the free movement of such data (GDPR).
  • Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPD-GDD).
  • Royal Decree 1720/2007, of December 21, approving the Regulation of development of Organic Law 15/1999, of December 13, on Personal Data Protection (RDLOPD).
  • Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the data controller

The data controller of the personal data collected at Hotel Don Pio is: ESTRELLA PALOMERO GETE, with NIF: (hereinafter, Data Controller). Their contact details are as follows:

Address: AVD. PIO XII, 25
Contact telephone: 913530780
Contact email: hoteldonpio@hoteldonpio.com

Personal Data Registry

In compliance with the GDPR and the LOPD-GDD, we inform you that the personal data collected by Hotel Don Pio, through the forms on their pages, will be incorporated and processed in our file in order to facilitate, streamline and fulfill the commitments established between Hotel Don Pio and the User or the maintenance of the relationship established in the forms filled out, or to respond to a request or query from the User. Likewise, in accordance with the provisions of the GDPR and the LOPD-GDD, unless the exception provided for in article 30.5 of the GDPR applies, a record of processing activities specifying, according to their purposes, the processing activities carried out and the other circumstances established in the GDPR is maintained.

Principles applicable to the processing of personal data

The processing of the User’s personal data will be subject to the following principles set out in article 5 of the GDPR and in articles 4 and following of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:

  • Principle of legality, loyalty and transparency: The User’s consent will be required at all times prior to completely transparent information on the purposes for which the personal data is collected.
  • Principle of purpose limitation: Personal data will be collected for specific, explicit and legitimate purposes.
  • Principle of data minimization: The personal data collected will be only those strictly necessary in relation to the purposes for which they are processed.
  • Principle of accuracy: Personal data must be accurate and always up to date.
  • Principle of storage limitation: Personal data will only be kept in a form that allows the identification of the User for the time necessary for the purposes of their processing.
  • Principle of integrity and confidentiality: Personal data will be processed in a way that guarantees their security and confidentiality.
  • Principle of proactive responsibility: The Data Controller will be responsible for ensuring that the above principles are complied with.

Categories of personal data

The categories of data processed at Hotel Don Pio are only identifying data. In no case are special categories of personal data processed within the meaning of article 9 of the GDPR.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. Hotel Don Pio undertakes to obtain the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes.

The User will have the right to withdraw their consent at any time. Withdrawing consent will be as easy as giving it. As a general rule, withdrawing consent will not condition the use of the Website.

In cases where the User must or may provide their data through forms to make inquiries, request information, or for reasons related to the content of the Website, they will be informed in case completing any of them is mandatory because they are essential for the correct development of the operation carried out.

Purposes of the processing to which the personal data are intended

Personal data is collected and managed by Hotel Don Pio for the purpose of facilitating, streamlining and fulfilling the commitments established between the Website and the User or the maintenance of the relationship established in the forms filled out by the latter, or to respond to a request or query.

Likewise, the data may be used for commercial purposes of personalization, operation and statistics, and activities inherent to the corporate purpose of Hotel Don Pio, as well as for the extraction, storage of data and marketing studies to tailor the Content offered to the User, as well as to improve the quality, operation, and navigation of the Website.

At the time the personal data is obtained, the User will be informed about the specific purpose or purposes of the processing to which the personal data will be destined; that is, the use or uses that will be given to the information collected.

Retention periods of personal data

Personal data will only be retained for the minimum time necessary for the purposes of its processing and, in any case, only for the following period: 12 months, or until the User requests its deletion.

At the time the personal data is obtained, the User will be informed about the period during which the personal data will be kept or, when this is not possible, the criteria used to determine this period.

Recipients of personal data

The User’s personal data will not be shared with third parties.

In any case, at the time the personal data is obtained, the User will be informed about the recipients or categories of recipients of the personal data.

Personal data of minors

Respecting the provisions of articles 8 of the GDPR and 7 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, only those over 14 years of age may give their consent for the lawful processing of their personal data by Hotel Don Pio. If it is a person under 14 years of age, the consent of parents or guardians will be necessary for the processing, and this will only be considered lawful to the extent that they have authorized it.

Secrecy and security of personal data

Hotel Don Pio undertakes to adopt the necessary technical and organizational measures, at the appropriate security level for the risk of the data collected, in order to guarantee the security of personal data and to prevent their destruction, loss, alteration, accidental or unlawful disclosure of personal data transmitted, stored, or processed in any other way, or unauthorized access to or disclosure of such data.

However, since Hotel Don Pio cannot guarantee the impregnability of the internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to inform the User without undue delay when a breach of the security of personal data occurs that is likely to result in a high risk to the rights and freedoms of natural persons. Following the provisions of article 4 of the GDPR, a breach of the security of personal data is understood as any breach of security that causes destruction, loss, alteration, accidental or unlawful disclosure of personal data transmitted, stored, or processed in any other way, or unauthorized access to such data.

Personal data will be treated as confidential by the Data Controller, who undertakes to inform and guarantee through a legal or contractual obligation that such confidentiality is respected by its employees, associates, and any person to whom they make the information accessible.

Rights arising from the processing of personal data

The User has and may, therefore, exercise against the Data Controller the following rights recognized in the GDPR and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:

  • Right of access: It is the User’s right to obtain confirmation from Hotel Don Pio as to whether their personal data is being processed and, if so, to obtain information about their specific personal data and the processing that Hotel Don Pio has carried out or is carrying out, as well as, among others, the information available on the origin of such data and the recipients of the communications made or planned of them.
  • Right to rectification: It is the User’s right to have their personal data modified if they are inaccurate or, taking into account the purposes of the processing, incomplete.
  • Right to erasure (“the right to be forgotten”): It is the User’s right, as long as current legislation does not establish otherwise, to obtain the erasure of their personal data when it is no longer necessary for the purposes for which it was collected or processed; the User has withdrawn their consent to the processing and it has no other legal basis; the User objects to the processing and there is no legitimate reason to continue with it; the personal data have been processed unlawfully; the personal data must be erased in compliance with a legal obligation; or the personal data have been obtained as a result of a direct offer of information society services to a child under 14 years of age. In addition to erasing the data, the Data Controller, taking into account the available technology and the cost of its implementation, must take reasonable measures to inform the data controllers who are processing the personal data of the data subject’s request to delete any link to that personal data.
  • Right to restriction of processing: It is the right of the User to restrict the processing of their personal data. The User has the right to obtain the restriction of the processing when they challenge the accuracy of their personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but the User needs it to make claims; and when the User has objected to the processing.
  • Right to data portability: If the processing is carried out by automated means, the User will have the right to receive from the Data Controller their personal data in a structured, commonly used, machine-readable format, and to transmit them to another data controller. Where technically possible, the Data Controller will transmit the data directly to that other controller.
  • Right to object: It is the User’s right not to have their personal data processed by Hotel Don Pio.
  • Right not to be subject to a decision based solely on automated processing, including profiling: It is the User’s right not to be subject to an individual decision based solely on automated processing of their personal data, including profiling, unless current legislation establishes otherwise.

Therefore, the User may exercise their rights by written communication addressed to the Data Controller with the reference “GDPR-www.hoteldonpio.com”, specifying:

  • Name, surnames of the User, and copy of the ID. In cases where representation is admitted, the identification by the same means of the person representing the User will also be necessary, as well as the document accrediting the representation. The photocopy of the ID may be replaced by any other valid legal means of proof of identity.
  • Request with specific reasons for the request or information to which access is sought.
  • Address for notifications.
  • Date and signature of the applicant.
  • All documentation to support the request made.

This request and any attached documents may be sent to the following address and/or email:
Postal address: AVD. PIO XII, 25
Email: hoteldonpio@hoteldonpio.com

Links to third party websites

The Website may include hyperlinks or links that allow access to third-party websites other than Hotel Don Pio, and therefore not operated by Hotel Don Pio. The owners of these websites will have their own data protection policies, being responsible, in each case, for their own files and privacy practices.

Complaints to the supervisory authority

If the User considers that there is a problem or infringement of current regulations in the way their personal data is being processed, they will have the right to effective judicial protection and to file a complaint with a supervisory authority, in particular, in the Member State in which they have their habitual residence, place of work or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (https://www.aepd.es/).

II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

It is necessary for the User to have read and agree with the conditions regarding the protection of personal data contained in this Privacy Policy, as well as to accept the processing of their personal data so that the Data Controller can proceed with it in the manner, during the periods, and for the purposes indicated. The use of the Website will imply acceptance of its Privacy Policy.

Hotel Don Pio reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change by the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. It is recommended that the User periodically consult this page to be aware of the latest changes or updates.

This Privacy Policy was updated to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of individuals with regard to the processing of personal data and the free movement of such data (GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.

This website Privacy Policy document was created using the online free web privacy policy template generator on 04/07/2025.